ARTICLES
Journey Mapping and Service Blueprints
As the world changes, so do the techniques used to gather information on user and customer workflows. This rapidly changing area of UX research is one of my favorites to work in and study.
Growing as a Designer
There is so much uncertainty for new designers or those changing their careers. I wrote a few articles about my experiences during those phases.
International Technical Editing and Writing Collaborations
Sharing my skills and knowledge to help others grow in a quickly changing field is something I am passionate about. If I learn a skill, I want to share it. I am thrilled to collaborate internationally with like-minded partners.
