Diana (Glozman) Gordon
Senior product designer and researcher. I design the human control layer of agentic AI clinical software so new treatments reach patients faster.
layer of agentic AI clinical software so new treatments reach patients faster.
Eight years designing across the clinical trial lifecycle, from pre-activation through activation, trial recruitment, execution, and post-study research.
At Mayo Clinic, I lead design for four initiatives in clinical research. The flagship is an agentic AI trial activation platform that replaces manual re-entry across 10+ systems, grounded in 30+ interviews across three Mayo sites, with senior physician leadership calling the work transformational. I also shipped a clinical trial pharmacy platform three months ahead of schedule with a 92.4 SUS score and full adoption by hospital pharmacists. I turned a two-year stalled study tracking application into a launched product in three months by reframing it from systems-first to user-centered. And I'm currently designing a research data consolidation app that helps principal investigators work with complete, shareable datasets after a study closes.
Before Mayo, at Verana Health, I led the redesign and expansion of a clinical trial recruitment platform, conducting onsite usability research with study teams to ground the work in how recruitment actually happens. I also led design for a Medicare quality reporting platform that hit 90 NPS at launch.
At Modernizing Medicine, I contributed research and design critique to award-winning EHR products recognized for Best Healthcare App and Best UI/UX.
Clinical trials are slow, fragmented, and high-stakes. I'm good at making them less so.
Case Studies
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Case Studies 〰️
Selected Works
Reduced clinical trial activation complexity across 10+ systems
Designed the experience layer for an AI-driven platform now in active build, replacing fragmented workflows and aligning engineering and vendor teams around a single intake-driven system.
Increased clinician satisfaction to 90 NPS across 3,000 users
Redesigned submission workflows and dashboards for Verana Health, shifting focus to the largest user group and simplifying a high-stakes reporting process.
Shipped a new platform 3 months early with full adoption
Led research and design for a research pharmacy coordination system at Mayo Clinic. Delivered ahead of schedule with a 92.4 SUS score.
Enabled real-time decision-making across fragmented pharma data
Designed 0→1 commercial analytics product (Qdata Anti-VEGF Market Tracker) now in market tracking 2.7M+ patients, 38.5M+ treatments, and 7,300+ contributing clinicians
Enabled $1.5M in monthly savings through workflow integration
At Modernizing Medicine, I designed clinician-facing EHR features used by 9M monthly providers, including a GoodRx integration delivering ~$1.5M in monthly patient cost savings.
